Effective Date: March 23, 2026
This Privacy Policy describes how ART Luxury Villa collects, uses, and protects your personal information when you visit our website, make a reservation, or stay at our property in the Dominican Republic.
1. INFORMATION WE COLLECT
We collect information that identifies you or allows us to provide a personalized luxury experience:
- Direct Information: Name, email address, phone number, billing address, and passport/ID details (required for legal guest registration in the Dominican Republic).
- Payment Data: Credit card numbers and billing information. (Note: Payments are processed through secure, PCI-compliant third-party processors; we do not store full credit card numbers on our servers).
- Technical Data: IP address, browser type, and device information collected via cookies when you navigate our booking site.
- Guest Preferences: Special requests, dietary restrictions, or event details shared during the booking process.
2. HOW WE USE YOUR INFORMATION
Your data is used strictly to facilitate your stay and maintain the security of our property:
- Contractual Necessity: To process your booking, manage payments, and send reservation confirmations.
- Legal Obligation: To comply with local Dominican Republic law regarding the registration of foreign guests.
- Legitimate Interests: To improve our website functionality, respond to inquiries, and send occasional marketing updates (only if you have opted in).
3. DATA SHARING & THIRD PARTIES
We do not sell your data. We only share information with essential service providers:
- On-Site Management: Property managers or concierge staff responsible for your check-in.
- Payment Processors: Secure platforms (e.g., Stripe, PayPal) used to handle transactions.
- Legal Authorities: If required by law or to protect the safety of our guests and property.
4. COOKIES AND TRACKING
Our website uses “cookies” to enhance your user experience.
- Essential Cookies: Necessary for the booking engine to function.
- Analytical Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics).
- You can choose to disable cookies through your browser settings, though some website features may stop functioning.
5. DATA SECURITY & INTERNATIONAL TRANSFERS
- Protection: We use SSL encryption for all data transmitted through our website.
- International Storage: By booking, you acknowledge that your data may be transferred to and processed in the Dominican Republic or other countries where our servers are located.
6. DATA RETENTION
We retain your personal information only for as long as necessary to fulfill the booking contract or to comply with tax and legal requirements (typically 7 years for financial records).
7. YOUR RIGHTS
Under various international privacy laws (such as GDPR or CCPA), you may have the right to:
- Request access to the data we hold about you.
- Request the deletion of your personal data.
- Opt-out of marketing communications at any time.
8. CONTACT US
For any questions regarding this policy or your data, please contact:
Data Privacy Officer: info@artluxuryvilla.com
Address: Calle Pablo Neruda 10, 57000, Sousua, Dominican Republic